Fred Loya Insurance coverage Overview 2020

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Fred Loya insurance coverage critiques and scores

  • Provides protection for high-risk drivers.
  • Has a excessive variety of complaints to state regulators.
  • Doesn’t provide 24/7 declare submitting.

Fred Loya Insurance coverage makes a speciality of offering minimal ranges of auto insurance coverage to high-risk drivers — sometimes these with poor credit score or who’re required to file an SR-22 type because of site visitors violations or DUIs. The corporate is operated by EP Loya Group, a Texas-based auto insurance coverage firm, which additionally owns Loya Insurance coverage Firm, Younger America Insurance coverage, Rodney D. Younger Insurance coverage and Nationwide Insurance coverage — businesses that supply insurance policies from each Fred Loya and different insurance coverage suppliers. Relying in your location, Fred Loya Insurance coverage could also be marketed utilizing one in every of these names.

Whereas Fred Loya affords some distinctive options, comparable to complimentary rental automobile protection and workplace areas in grocery shops and Walmart shops, its insurance policies might be complicated. The corporate additionally has a excessive variety of buyer complaints and has confronted authorized troubles previously.

When you’ve got a tough time discovering protection, Fred Loya can probably subject you a coverage. Nevertheless, take into account different choices obtainable for high-risk drivers earlier than selecting Fred Loya as your auto insurance coverage supplier. When you merely wish to buy a coverage that meets your state’s required minimal protection ranges, there are various choices obtainable to you.

Fred Loya auto insurance coverage

Fred Loya affords minimal auto insurance coverage protection. Whereas all insurance policies embody legal responsibility protection, different sorts have to be added on, together with collision and complete protection and private harm safety or medical funds protection.

Extra coverages may embody:

  • Bodily injury protection. This covers damages from sand, hail, floods, vandalism and collision, no matter who’s at fault.
  • Hole protection. In case your collision protection doesn’t cowl the total quantity wanted to restore your automobile’s injury, Fred Loya can pay the distinction.
  • Rental reimbursement protection. Get reimbursed for the rental automobile value whereas your automobile is within the store for lined repairs.

» MORE: Private harm safety: What you should know

Fred Loya affords insurance policies for high-risk drivers, which frequently contains these with poor or no credit score. Fred Loya’s insurance policies might be issued with or with no credit score test, and SR-22 kinds could also be obtainable. Some coverage coverages and exclusions are unconventional and will not be clear, so it’s vital to fastidiously learn the nice print. For instance, Fred Loya affords “full protection” — a mix of each complete and collision protection — however just for automobiles which are freed from any injury. And as soon as a coverage is bought, any adjustments, together with tackle and cellphone quantity updates, have to be revamped the cellphone or in particular person.

Fred Loya doesn’t provide on-line automobile insurance coverage quotes. To get a value quote, you need to both name the Fred Loya hotline or go to a location. Yow will discover a close-by workplace utilizing the web site’s location finder, and a few workplaces are in readily accessible retail spots like grocery shops and choose Walmart shops.

» MORE: Automotive insurance coverage quotes: What you should know

Fred Loya reductions could embody:

  • A number of automobile low cost.
  • Air bag or computerized seat belt low cost.
  • Anti-theft low cost.
  • A reduction if in case you have accomplished a defensive driving course.
  • Driver’s schooling low cost.
  • A reduction for finishing an alcohol and drug consciousness course.

Fred Loya complaints and authorized points

Relative to its dimension, Loya Insurance coverage Group has way over the anticipated variety of complaints to state insurance coverage regulators in comparison with different auto insurance coverage firms, in response to three years’ value of information from the Nationwide Affiliation of Insurance coverage Commissioners.

The highest 3 buyer grievance sorts during the last 3 years are:

  • Unsatisfactory settlements and affords.
  • Delays in dealing with claims.
  • Denial of claims.

Along with a excessive variety of complaints, the corporate has additionally confronted authorized points:

  • In 2018, The Illinois Division of Insurance coverage discovered that the corporate was in violation of the legislation by failing to refund premiums inside 30 days to clients who had canceled their insurance policies, along with quite a few different regulatory violations.
  • In 2012, the Texas Division of Insurance coverage fined Loya Insurance coverage Group $300,000 for utilizing misleading promoting campaigns to drive enterprise, and for illegally overcharging premiums.

Extra about Fred Loya

    • Web site: The Fred Loya web site is naked bones with restricted info on protection sorts obtainable, and affords few options. Present clients are in a position to entry their coverage in addition to make funds on-line, whereas new clients can use their location finder to find a retail location nearest them.
    • Cellular alerts: Fred Loya Insurance coverage affords the flexibility to enroll in textual content alerts. These alerts can present info in your coverage info and upcoming funds due, in addition to different account info.
    • Submitting a declare: Claims have to be filed over the cellphone and might be reported solely throughout workplace hours as 24/7 cellphone assist shouldn’t be obtainable.
    • State availability: Along with Texas, Fred Loya affords auto insurance coverage protection in Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico and Ohio.

Fred Loya’s cellphone quantity is 1-888-248-8787.

Recap: Fred Loya professionals and cons

Methodology: Insurer complaints

NerdWallet examined complaints acquired by state insurance coverage regulators and reported to the Nationwide Affiliation of Insurance coverage Commissioners in 2016-2018. To evaluate how insurers evaluate to at least one one other, the NAIC calculates a grievance index every year for every subsidiary, measuring its share of whole complaints relative to its dimension, or share of whole premiums within the trade. To judge an organization’s grievance historical past, NerdWallet calculated an identical index for every insurer, weighted by market shares of every subsidiary, over the three-year interval. Ratios are decided individually for auto, house (together with renters and condominium) and life insurance coverage.


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